Important Information
SafeNest provides educational resources designed to help parents and caregivers have calm, age-appropriate conversations with children about body boundaries, trusted adults, consent, privacy, and communication.
If you believe a child may be in immediate danger, contact the appropriate emergency service, law-enforcement authority, or child-protection agency in your location.
Educational Disclaimer
The Complete Body Safety Guide is intended for general educational use by parents, guardians, educators, and caregivers. It is designed to support conversations and skill-building, not to diagnose, treat, prevent, investigate, or resolve any medical, psychological, behavioral, legal, or safeguarding condition or event.
Children differ in age, development, communication ability, family context, culture, prior experiences, and individual needs. You are responsible for deciding how and when to use the materials with a child and for adapting them appropriately.
Nothing in SafeNest should be interpreted as a promise that use of the guide will prevent abuse, guarantee disclosure, ensure a specific safety outcome, or replace professional judgment.
Digital Product & Delivery
The Complete Body Safety Guide is a digital product. No physical item is shipped unless a product page explicitly states otherwise.
- Access is provided electronically after successful payment.
- Materials may include digital cards, printable worksheets, guides, posters, and other downloadable or browser-based resources.
- You are responsible for providing a compatible device, internet connection, browser, PDF reader, printer, or other software needed to access or print the materials.
- Delivery times may be affected by payment review, incorrect email information, spam filtering, or temporary technical issues.
If you complete payment and do not receive access, contact support using the details at the bottom of this page.
90-Day Refund Policy
SafeNest currently offers a 90-day money-back promise for The Complete Body Safety Guide, subject to the conditions below.
- The refund window begins on the date of the original purchase.
- Refund requests must be submitted within 90 calendar days.
- To locate the purchase, we may request the buyer's name, purchase email, order number, and payment information limited to what is reasonably necessary to identify the transaction.
- Approved refunds are returned to the original payment method whenever technically possible.
- Processing times after approval depend on the payment provider and financial institution.
Refund abuse, fraudulent claims, chargeback manipulation, duplicate claims, or other misuse may result in denial of future service to the extent permitted by applicable law.
Nothing in this policy limits any non-waivable consumer rights that may apply under the laws of your jurisdiction.
Terms of Use
By accessing this website, purchasing a SafeNest product, or using our materials, you agree to these terms. References to “SafeNest,” “we,” “us,” or “our” mean the SafeNest brand and its operator, Group Spotlight Ltda.
1. Personal and household use
Unless expressly stated otherwise, your purchase grants you a limited, non-exclusive, non-transferable right to use the purchased materials for personal, family, or individual household educational use.
2. Prohibited use
You may not sell, sublicense, rent, republish, upload, distribute, share publicly, reproduce commercially, modify for resale, create competing products from, or otherwise exploit SafeNest materials without prior written permission.
3. Account and access
If access requires an account, login link, or unique download link, you are responsible for keeping that access information secure and for activity performed through your access credentials.
4. Acceptable conduct
You agree not to interfere with the website, attempt unauthorized access, abuse payment systems, scrape protected content, distribute malware, impersonate another person, or use the website in violation of applicable law.
5. Product changes
We may improve, reorganize, correct, or update digital materials over time. Minor changes in layout, filenames, formatting, modules, or delivery method do not create a new purchase obligation or automatically entitle a customer to a refund outside the stated policy.
6. Availability
We aim to maintain reliable access, but we do not guarantee that the website or digital delivery systems will be available without interruption. Temporary maintenance, hosting failures, payment-provider outages, or events beyond reasonable control may affect availability.
Privacy Policy
This section explains the categories of personal information we may process when you interact with SafeNest.
| Category | Examples | Why we may use it |
|---|---|---|
| Contact information | Name, email address | Order delivery, customer support, transactional messages |
| Order information | Product purchased, price, order ID, transaction status | Fulfillment, accounting, refunds, fraud prevention |
| Technical information | IP address, browser, device, page interactions | Security, troubleshooting, analytics, site performance |
| Marketing information | Ad source, campaign parameters, permitted email preferences | Attribution, advertising measurement, campaign optimization |
| Support communications | Messages sent to our support team | Responding to requests and maintaining support records |
Payment information
Payments may be processed by third-party payment providers. Full card numbers and sensitive payment credentials are generally handled by the payment provider rather than stored directly by SafeNest.
How information may be shared
We may share limited information with service providers that help us operate the business, such as payment processors, hosting providers, email-delivery services, customer-support systems, analytics providers, fraud-prevention providers, and advertising platforms.
We may also disclose information when reasonably necessary to comply with law, protect rights and safety, respond to valid legal process, investigate fraud or abuse, or complete a business transfer such as a merger or sale.
Data retention
We retain information only for as long as reasonably necessary for the purposes described on this page, including order fulfillment, accounting, dispute resolution, fraud prevention, legal compliance, and support.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or other control over certain personal information. To make a request, contact us using the details below. We may need to verify your identity before completing a request.
Children's Privacy
SafeNest is marketed to adults who purchase and use educational materials with children. Our website and checkout are not intended to solicit purchases directly from children.
Parents and caregivers should avoid submitting unnecessary sensitive information about a child through support forms, checkout fields, or other website inputs.
If you believe a child has submitted personal information to us without appropriate authorization, contact us so we can review the request and take appropriate action.
Payments, Pricing & Billing
Prices shown at checkout are the prices that apply to the transaction unless the checkout clearly states otherwise. The Complete Body Safety Guide may currently be offered for US$19 as a one-time purchase, but promotional pricing can change over time.
- Taxes, currency conversion fees, bank fees, or card-provider charges may apply depending on your country and payment method.
- Payment authorization and settlement are subject to the payment provider's systems and terms.
- A completed payment does not authorize resale or commercial redistribution of the product.
- If a transaction is reversed, disputed, refunded, or identified as fraudulent, access may be suspended or revoked to the extent permitted by law.
Intellectual Property
Unless otherwise indicated, SafeNest branding, website copy, layouts, graphics, cards, scripts, worksheets, downloadable files, product organization, and original educational materials are owned by or licensed to the operator of SafeNest and are protected by applicable intellectual-property laws.
Purchasing the product does not transfer ownership of the underlying intellectual property. You receive only the usage rights expressly described in these terms.
Disclaimers & Limitation of Liability
To the maximum extent permitted by applicable law, SafeNest materials and website services are provided on an “as available” and educational basis. We do not warrant that the materials will produce a particular behavioral, safety, therapeutic, legal, or family outcome.
You remain responsible for your decisions, supervision, communication with children, use of the materials, and decisions about seeking professional or emergency assistance.
To the maximum extent permitted by law, the operator of SafeNest will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or materials. Some jurisdictions do not permit certain exclusions or limitations, so portions of this section may not apply to you.
Governing Terms & Changes
These policies may be updated from time to time to reflect changes in our services, legal requirements, payment methods, vendors, or business practices. The “Last updated” date at the top of this page identifies the current version.
Any mandatory consumer-protection rights that apply in your jurisdiction remain unaffected.
Contact & Customer Support
If you have questions about your order, delivery, refund request, privacy rights, or these policies, contact SafeNest through the customer-support channel displayed in your order confirmation or checkout receipt. This lets us match your request to the correct purchase without requiring you to publish personal contact information on this page.
For account security, never send full card numbers, passwords, CVV codes, or other sensitive payment credentials in a support request. SafeNest may ask for your purchase email, order number, and limited transaction details only when needed to identify your order.