Refund Policy

Last updated: July 13, 2026

This Refund Policy applies to purchases of NeuroShift, a digital educational
program delivered through online access and instructions sent by email.

1. 60-Day Money-Back Guarantee

You may request a refund within 60 days from the date your payment is processed.

The refund period begins on the date the payment is successfully charged, not
necessarily on the date the order form is completed.

2. How to Request a Refund

To request a refund, contact:

maximasaude15@gmail.com

Use the subject line:

Refund Request – NeuroShift – Order #XXXX

Please include:

• Your full name;
• The email address used during the purchase;
• Your order number;
• The date of payment;
• The name of the product purchased.

You may also use the customer support and refund instructions provided in your
Digistore24 order confirmation.

3. Refund Processing

Eligible refunds will be processed through Digistore24 and returned to the
original payment method whenever possible.

The time required for the refunded amount to appear may vary depending on the
payment method, bank, card issuer, or payment provider.

4. Product Access After a Refund

After a refund is processed, access to NeuroShift and any included bonuses,
guides, lessons, or additional materials may be terminated.

5. Duplicate or Unauthorized Charges

If you believe you were charged more than once or do not recognize a charge,
contact our support team and provide your order details so the transaction can
be reviewed.

6. Customer Support

Email: maximasaude15@gmail.com

Support hours: Monday through Friday, 9:00 AM to 6:00 PM, Brasília Time.

7. Seller Information

GROUP SPOTLIGHT LTDA
CNPJ 51.104.973/0001-01

Av. Eng. Luiz Carlos Berrini, 1681, Conj. Salas 111 e 112, Anexo 2418,
Cidade Monções, São Paulo/SP, CEP 04571-011, Brazil.