Last updated: July 29, 2026
This Refund Policy applies to digital products and services provided by GROUP SPOTLIGHT LTDA and purchased through Digistore24.
Unless a longer period is expressly displayed on the applicable sales page and Digistore24 order form, customers may request a refund within 60 days from the date of the first successful payment.
The refund period begins when the payment is successfully processed.
For eligible purchases covered by the standard guarantee, customers are not required to demonstrate that they used or completed the product.
Mandatory consumer rights remain unaffected.
The refund period displayed on the product’s sales page must correspond to the return policy configured in Digistore24.
When a longer refund period is offered on the Digistore24 checkout, that longer period will apply.
Customers may request a refund through:
The email subject should be:
Refund Request – Order #XXXX
Please include:
Eligible refunds are processed through Digistore24 and returned to the original payment method whenever possible.
The time required for the refunded amount to appear depends on the payment method, bank, card issuer, and transaction provider.
We do not control the processing time of banks or card issuers after the refund has been authorized.
After a refund is processed, access to the refunded product, members area, downloads, bonuses, updates, or associated materials may be terminated.
The customer’s personal-use license for the refunded content is also terminated.
For subscription products, cancellation and refund are different processes.
Cancellation prevents future renewals according to the billing conditions and any minimum term displayed during checkout.
Cancellation does not automatically generate a refund for previous payments.
Refund requests for subscription charges remain subject to the applicable Digistore24 conditions, mandatory consumer law, and any guarantee expressly displayed before purchase.
Customers who believe that a payment was duplicated or unauthorized should contact us promptly and provide the relevant order information.
We may request reasonable information necessary to locate and investigate the transaction.
Customers are encouraged to contact customer support or Digistore24 before initiating a chargeback so that the issue can be investigated and, when appropriate, resolved through the normal refund process.
This provision does not remove any legal right to dispute an unauthorized transaction.
Email: maximasaude15@gmail.com
Support hours:
Monday through Friday
9:00 AM to 6:00 PM
Brasília Time
GROUP SPOTLIGHT LTDA
CNPJ: 51.104.973/0001-01
Av. Eng. Luiz Carlos Berrini, 1681
Conj. Salas 111 e 112, Anexo 2418
Cidade Monções
São Paulo/SP – CEP 04571-011
Brazil